1mcuci Privacy Policy — Our Commitment to Protecting Your Data
This Privacy Policy explains how 1mcuci collects, uses, stores and protects the personal information of users in Malaysia. We are committed to handling your data responsibly and transparently.
Effective date: 1 January 2026. Any amendments will be updated on this page.
1. Information We Collect
When you register and use the 1mcuci platform, we collect the following categories of information to ensure our services operate properly and securely:
Personal Account Information
This includes your full name, phone number, email address, and date of birth as provided during registration. This information is used to verify your identity and ensure legitimate account access.
Payment & Transaction Information
We record transaction details in Malaysian Ringgit (RM) — including deposit and withdrawal amounts, payment methods used (such as TNG eWallet, FPX, or bank transfer), and related financial records. Full card numbers or bank account details are not stored directly on our servers; payment processing is handled through secure third-party payment gateways.
Device & Browser Data
We collect technical information such as device type, operating system, browser type, IP address and screen resolution. This data helps us optimise the platform's display across the range of mobile devices used by Malaysian users.
Platform Usage Data
This includes login records, in-platform browsing activity, games played, active session durations, and any interactions with platform features such as bonuses, promotions, or customer support.
2. How We Use Your Information
1mcuci uses collected information solely for purposes related to platform operations and user experience. The primary purposes for data use are as follows:
- Account Management: Handles account registration, verifies user identity and manages login security.
- Transaction Processing: Handling deposits, withdrawals, and financial records in Malaysian Ringgit (RM) with accuracy and security.
- Customer Support: Assists with enquiries, resolves technical issues and provides relevant assistance to users.
- Platform Security: Detects and prevents fraudulent activity, unauthorised access and any security threats to user accounts.
- Service Improvement: Analyses aggregate usage patterns to improve the interface, mobile performance and overall platform experience.
- Service Communications: Sending important account notifications, transaction confirmations and policy updates — not for marketing purposes without your consent.
1mcuci will not use your data for any purpose beyond the scope stated above without first obtaining your explicit consent.
3. Cookie Usage & Tracking
The 1mcuci platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website.
We use two main types of cookies:
- Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Helps us understand how users interact with the platform — for example, the most frequently visited pages and time spent on the platform. This data is collected in aggregate and does not contain any directly identifiable personal information.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality and experience of the 1mcuci platform.
4. Data Storage & Security
Your personal information is stored on servers protected with industry-grade encryption. 1mcuci employs industry-standard security protocols including data encryption in transit and at rest, strict access controls and round-the-clock system monitoring.
We restrict access to your personal information to only the staff and systems that genuinely require it to carry out service functions. All personnel with access to user data are bound by strict confidentiality agreements.
Your personal data is retained for the duration your account remains active and for the period prescribed by legal and regulatory requirements following account closure. After this period, data will be securely deleted or anonymised.
5. Sharing Information with Third Parties
1mcuci does not sell, rent or trade users' personal information to third parties for marketing purposes. However, there are limited situations in which we may share information with specific parties:
- Payment Service Providers: Third-party payment gateways receive only the transaction information strictly necessary to process deposits and withdrawals in Malaysian Ringgit (RM). These providers are bound by strict confidentiality agreements.
- Legal Compliance: Information may be disclosed to the relevant authorities when required by Malaysian law, court order or a valid official investigation.
- Fraud Prevention: In certain situations, we may share information with third-party security service providers to detect and prevent fraudulent activity.
In all of the above situations, data sharing is limited strictly to the minimum information necessary, and recipients are bound by equivalent data protection obligations.
6. User Rights & How to Contact Us
As a registered 1mcuci platform user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request an immediate correction.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data — subject to any legal requirements that may obligate us to retain specific records.
- Right to Object: You have the right to object to the processing of your data for any specific purpose you have not consented to.
To exercise any of these rights or for any enquiries regarding our privacy policy, please contact the 1mcuci support team via:
Email: [email protected]
We aim to respond to all privacy-related requests within 5 business days. Any changes to this Privacy Policy will be communicated via in-platform notifications or email to registered users.
Your Privacy is Our Priority
1mcuci is built with data protection at its core. Create an account today with the confidence that your information is handled safely and responsibly. Have questions? Visit the FAQ us.